![]() ![]() Cancellation requests must be received within 7 days from order date as these pieces are all custom made, made to order. We cannot accept returns or exchanges outside of an error on our part, as this is a service business with a great deal of overhead and employees and we must get paid for our labor. Recipe for disaster!Please make an educated decision as to whether reclaimed wood is the right product for your project. This is reclaimed wood and this is not possible. THEY WILL NOT MATCH, they were never meant to match. Please DO NOT order shelves on two different occasions for the same space. We do not send out brackets first as we need your brackets to drill proper holes to ensure a proper fit. This is the case with all finishes on the market outside of paint which we do not use. We do not warranty against color choice as each board may take color somewhat differently. ![]() With that being said we cannot warranty against any of those things which occur in the natural process of aging and due to exposure to elements, oils, foot traffic, chemicals, etc. A 2x4 you buy at your home improvement store is not 2x4. In addition wood is cut and sold in nominal dimensions meaning thickness and depth can vary by up to 1/2”. ![]() It is VERY distressed/ rustic, contains holes of all sizes, knots, has cracks (which do not affect the integrity of the wood, i.e partial thickness, can be varying colors within a piece, can be slightly warped or bowed and is largely imperfect. ***DISCLAIMER: Photos are representative photos from previous projects and may or may not look like the product you will receive. ![]()
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